Web Developer with a background in marketing, network, hardware, and Linux.
Current:
Marketing Engineer:
Support clients through multiple channels regarding their website maintenance, email marketing campaigns, social medial post, blog articles, in-house gift certificate solution, analytics, SEO, and domain management including DNS. Act as technical point of contact for Marketing Strategist assigned to large accounts.
Working on the All Content Learning Path as time permits. Picking up some tidbits here and there.
Wait? Is Denver getting a Subway? No, not at all. I was clicking around Kickstarter and ran across the Albuquerque Subway Poster. The poster became my inspiration as I had wanted to play around with Adobe Illistrator or being a big open source proponent, Inkscape in my case. Knowing zero about the product or how to use it; I watched YouTube videos, read through the site’s tutorials and did lots of Googling before coming up with the end result. For my Kickstarter video I used Kazam Screencast. The DRS website was originally written in Jekyll but then moved to WordPress in June of 2018 as my first WP site to use Gutenberg and WP Block Party blocks.
Denver Regional Subway
DRS Kickstarter
DRS Making of Video
1 Year:
Technical Support Specialist:
Support of cellular services including Android, iOS, their respective apps and network. Communicate resolution steps over the phone or through Facebook and Twitter direct messaging. Utilize internal and external knowledge bases while maintaining a sense of urgency for the customer.
