Time Warner Cable

1 Year: Tier III Technician: Temporary assignment to perform customer facing final resolution of high speed data and digital phone. Responsible for support of residential and business accounts. Interact daily with local offices to ensure a high level of service and...
TeleTech Holdings

TeleTech Holdings

8 Years: Desktop Systems Manager: Supported 600 local and 200 remote corporate users with a team of technicians. Responsible for entire life cycle of laptop and desktop inventory including purchasing, licensing, tracking and repair. Operated as project manager for all...
Emily Griffith Technical College

Emily Griffith Technical College

Certification in the PC / Network Technician program. Involved advanced hardware and Operating System classes with an introduction to Logic, Network & Topology. Emily Griffith Technical College