by Donald | Sep 1, 2006 | Resume
1 Year: Tier III Technician: Temporary assignment to perform customer facing final resolution of high speed data and digital phone. Responsible for support of residential and business accounts. Interact daily with local offices to ensure a high level of service and...
by Donald | Sep 1, 1997 | Resume
8 Years: Desktop Systems Manager: Supported 600 local and 200 remote corporate users with a team of technicians. Responsible for entire life cycle of laptop and desktop inventory including purchasing, licensing, tracking and repair. Operated as project manager for all...
by Donald | Aug 1, 1997 | Education
Certification in the PC / Network Technician program. Involved advanced hardware and Operating System classes with an introduction to Logic, Network & Topology. Emily Griffith Technical College
